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Hums, caller ID displays are scrambled. I guess it's just getting old.
Worked well for 7 years, but I guess that's all that can be expected with products today. Used in in home and detached office 200 feet away.
I have had this system since 2001. Extentions failing.
It should have had music on hold, that was a design mistake from the start. It is now starting to slowly fail.
Range is getting bad.
We have trouble with customers being able to hear us and visa versa. The 2 on three of the phones is starting to go. We use this product where I work. Also on all of the cordless phones the 1's are no longer working. I DO NOT RECOMMEND THIS PRODUCT AT ALL. We have 7 Cordless phones and 1 base. All of the phones have a lot of static in them now.
So far, so good. I found out the static on the handsets could be eliminated by giving the base unit sharp (but gentle) raps on the desktop until I got it to go away. I agree with others that we should not have to put up with this s__t, but for the money, this is still a great system that works well for our needs for much less money than a true professional multi-line system. I have this system for our home, where my husband and I each run our own small businesses and also have the home phone -- we needed a system that could handle so many phone lines without having to have 3 separate phones at each location in our 3 story home. We have had the problems with the number 1 key like others have, but there is a company, Barclay Enterprises, [.]., that will fix the handset with a lifetime warranty, so no need to completely replace.
The programming is a little to complicated and you just do your trial and error, but it works. So we scrapped it and bought the Panasonic. It can do all of the above and more.After now one week of use we have no complaints and it does what we want. We needed a new 4 line cordless phone for the offices and bought the RCA, as recommended. That is our 5th generation of cordless phones and clearly the best. The call quality is miserable - echo- and clients complaint.You cannot program needed features, which line has which voicemail text, all line have the same ring tone, the autoattendend has no choices, cannot name the handsets. We should not have done it. The black shiny ear pieces takes all of your faces even after one call, looks always dirty.
The base set has a back up battery good for around 20 minutes. I have used my KX-TG4500B since 2002 and love it, with one exception. If you have a need for a good auto attendant feature and multiple lines, this phone is good choice for the money. The only problem we have had is that the keypad on the handset goes bad after about 2 years (mostly the 1 key), however there is a keypad refurbish kit out there on Ebay installed for about $40 with a lifetime warranty. It has a great auto attendant feature that can be set for multiple lines and voice mail extensions. The range of the handset is good.
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